Avoid ATM Upgrade Fatigue (WHITE PAPER)

Over the last decade, financial institutions (FIs) have had to upgrade or replace ATMs at a more frequent rate in order to comply with mandated upgrades related to 3DES, ADA, EMV and PCI requirements, to name a few.

On the heels of a barely completed EMV and Windows™ 7 migration, many banks and credit unions are questioning the wisdom of continuing to spend capital on an ATM platform that appears to be headed for extinction. However, ATMs remain vital to an FI’s ability to attract consumers since 75 percent of account holders use an ATM and cash accounts for nearly 40 percent of transactions in the U.S.

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Now, with the Windows 10 migration just months away, a growing number of FIs are considering simply walking away from traditional Windows-PC based ATMs, perpetual ATM upgrade expenses and the short software life cycles.

ATM Industry stakeholders are examining the features, specifications and advantages of Linux™ and/or Windows IoT-based ATMs for strategic analysis and preparation for future proofing next generation ATMs, however the alternative operating system (OS) will not be available before the Windows 10 migration, it has not been field tested and little is known about whether financial institutions will accept it or what the cost will be.

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